Purpose-Built Auto Loan Servicing That Scales With You

At Servicing Solutions, we deliver end-to-end auto loan servicing tailored to lenders operating across the credit spectrum—from prime to subprime. Whether you’re originating direct loans, managing indirect dealer programs, or operating within a structured finance vehicle, our team brings the compliance, control, and customer experience your portfolio demands.

We combine deep industry expertise with modern servicing infrastructure to support originators, funds, and capital partners throughout the full loan lifecycle.

Our Auto Loan Servicing Capabilities

We manage the operational, regulatory, and performance components of auto loan servicing so you can focus on growth and capital deployment.

Key services include:

  • Loan Onboarding & Welcome Call Programs
    Accurate data ingestion and first-touch borrower engagement for a strong start.

  • Payment Processing & Remittance Management
    Automated ACH, debit, and card processing with customizable payment calendars.

  • Customer Service & Account Management
    Omnichannel borrower support handled by trained agents aligned with your brand.

  • Delinquency Management & Early Collections
    Soft-touch collections workflows designed for resolution, not conflict.

  • Repossession & Recovery Coordination
    Seamless, compliant repossession and remarketing services to minimize loss severity.

  • Compliance & Credit Bureau Reporting
    CFPB, FDCPA, GLBA, and Metro 2–aligned processes that reduce regulatory risk.

  • Investor & Capital Partner Reporting
    Transparent reporting and waterfall support for warehouse lines and securitizations.

Why Lenders Choose Servicing Solutions

  • Experience That Spans Asset Types and Borrower Profiles
    We service everything from standard auto loans to powersports, leases, and title-secured lending.

  • Flexible Workflows, Tailored to Your Portfolio
    No cookie-cutter solutions—every process is configured to your credit policy and business goals.

  • Compliance-First Infrastructure
    Our servicing environment is built with risk management and audit-readiness at the core.

  • Technology-Enabled, Human-Centered
    We pair servicing automation with empathetic, U.S.-based call center agents for better outcomes.

Let’s Build a Servicing Model That Works for You

Whether you’re launching a new auto program, scaling originations, or preparing for capital markets execution, Servicing Solutions delivers the expertise and infrastructure to support your strategy.

📩 Contact us today to discuss how we can support your auto loan servicing needs—from Main Street to Wall Street.

Contact us Today

We have created the world’s most adaptable concierge servicing offering. 

Servicing Solutions was created on a firm belief that the loan servicing industry was in need of dramatic change.  For too many years, lenders have had to accept things that should be considered unacceptable. We’re on a mission to change that by disrupting the status quo.

Our primary and backup servicing offerings include:

  • Primary, Backup
  • Outbound Welcome
  • Inbound & Customer Care
  • Collections
    • Early Stage
    • Late Stage
    • Post Charge-off
  • Loss Mitigation
  • Field Chase/Door Knock
  • Account Receivables
  • Lockbox Payment Processing
  • Document Processing & Management
  • 3rd Party Collections
  • Asset Recovery
    • Skip Tracing
    • Repossession
    • Remarketing
    • Cease & Desist
    • Deceased
    • Bankruptcy
    • Litigation
    • Automobile Title Processing
  • Credit Bureau
    • e-OSCAR
    • Automated Credit Dispute Verification (ACDV)
    • Automated Universal Dataform (AUD)
    • Insurance Claims & Tracking