Posts by John J. Cruz

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August 10, 2022

CX Ratings Dip at Record Levels: How Can Your Brand Reverse That Trend?

By John J. Cruz

According to Forrester's US 2022 Customer Experience Index rankings, customer satisfaction ratings fell for 19% of brands in 2022, rep...

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Posts by John J. Cruz

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Giving Back to the Community