June 27, 2025 Auto Financing, Collections, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Repossession and Remarketing Services, Subprime Auto Loans Outsourced Auto Servicing: The Remedy for Your Portfolio’s Pain Points By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Outsourced Auto Servicing: The Remedy for Your Portfolio’s Pain Points Lenders who manage auto portfolios in-house are feeling the squ...Continue reading
June 25, 2025 Auto Financing, Backup Loan Servicing, Collections, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Primary Loan Servicing Scale Your Credit Union’s Auto & Unsecured Loans with Outsourced Servicing Solutions By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Adapting to the Auto & Unsecured Lending Surge with Outsour...Continue reading
June 16, 2025 Auto Financing, Collections, Loan Servicing, Subprime Auto Loans Driving Forward: How Smart Servicing Can Help Lenders Navigate the Rising Tide of Auto Loan Delinquencies By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Auto loan delinquencies are reaching historic highs — but smart, empathetic servicing can be the difference between charge-offs and rec...Continue reading
June 07, 2025 Auto Financing, Embedded Servicing as a Service (ESaaS), Loan Servicing NAF 2025 Recap – Subprime Market Shifts and Servicing Smarts By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram NAF 2025 may be behind us, but the conversations, connections, and clarity around subprime auto finance are just getting started. This...Continue reading
May 30, 2025 Auto Financing, Collections, Customer Experience, Customer Service, Loan Servicing, Outsourcing From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In today’s fast-changing financial landscape, collections isn’t just about recovering past-due accounts. It’s about preserving relation...Continue reading
May 14, 2025 Auto Financing, Backup Loan Servicing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans AFS East 2025 Recap: Driving Innovation in Auto Finance Servicing By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Another year, another powerful showing at AFS East 2025, and this year’s conference didn’t disappoint. Held in Nashville, the event bro...Continue reading
May 02, 2025 Auto Financing, Capital Market Services, Customer Experience, Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans Outsourced Auto Loan Servicing: A Scalable, Compliance-Driven Strategy for Lenders Overview By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Outsourcing auto loan servicing is no longer a back-office decision. For forward-looking lenders and capital partners, it’s a critical ...Continue reading
April 26, 2025 Auto Financing, Collections, Compliance, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Subprime Auto Loans Tariffs, Outsourced Services, and Your Business: What’s Really at Stake? By Ditrick Dunn Facebook Twitter Pinterest linkedin Telegram As the global economy evolves, questions about tariffs and their impact on business are increasingly common—especially for lenders and ...Continue reading
February 19, 2025 Auto Financing, Collections, Company News, Customer Experience, Customer Service, Loan Servicing, Training & Development The Star Standard: How Our Leadership Guru Transforms Servicing Teams By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In the world of loan servicing, success isn’t just about having the right technology or the most efficient processes—it’s about people....Continue reading
January 03, 2025 Auto Financing, Collections, Customer Experience, Loan Servicing, Loss Mitigation Rescue and Revive: Strategic Loss Mitigation Approaches for Distressed Consumer and Auto Portfolios By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram The Growing Importance of Loss Mitigation in Consumer and Auto Lending In today's dynamic economic landscape, loss mitigation has beco...Continue reading