February 03, 2021 Compliance, Customer Service Increased CFPB Oversight Likely Under Biden Administration February 8, 2021 By Robert Caracciola Facebook Twitter Pinterest linkedin Telegram President Biden has nominated Federal Trade Commission (FTC) Commissioner Rohit Chopra to serve as Director of the Consumer Financial P...Continue reading
June 01, 2020 Company News, Compliance, Remarketing Experian Dashboard: Many Americans Still Planning Auto Purchase February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...Continue reading
March 16, 2020 Company News, Compliance, Customer Service What Robert Herjavec Learned From Being A Debt Collector February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Robert Herjavec, of Shark Tank fame, recently published a blog post titled: "The Basics of Business: What I Learned as a Debt Collector...Continue reading
January 22, 2020 Compliance, Customer Service Why You Should Be Using Service Level Agreements February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Over the past 10 years, compliance has become an even more important consideration for companies in the auto finance industry. One of ...Continue reading
October 01, 2019 Compliance, Training & Development Compliance Training: Make It Personal February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I recently came across an article from The Association for Talent Development about Compliance Training. It does a great job of explai...Continue reading
August 26, 2019 Compliance, Technology Is your company ready for new CFPB collection call limitations? February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram The Consumer Finance Protection Bureau is ready to implement new regulations to limit the frequency of collection calls to consumers. ...Continue reading
June 11, 2019 Compliance NAF Review: Lenders Seeking Servicing Transparency February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram I just spent three days in Plano at the NAF Association’s Non-Prime Automotive Financing Conference. It was attended by many of the le...Continue reading
May 09, 2019 Company News, Compliance THE AUDITOR’S ROLE IN A CONSTANTLY CHANGING WORLD February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Debbie Venderley, our Director of Internal Audit, Vendor Management and Quality Assurance, will lead a roundtable discussion at this we...Continue reading
March 11, 2019 Company News, Compliance, Fintech WATCH A RECORDED VERSION OF OUR COMPLIANCE WEBINAR February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Last week, our Chief Compliance officer Robert Caracciola, J.D., took part in an important discussion during a SubPrime Auto Finance Ne...Continue reading
March 06, 2019 Company News, Compliance SERVICING SOLUTIONS ACHIEVES SOC 1-TYPE 1 CERTIFICATION February 8, 2021 By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Servicing Solutions is pleased to announce that we have achieved SOC 1- Type 1 Certification. “From day one, we have been committed ...Continue reading