Compliance

February 03, 2021

Increased CFPB Oversight Likely Under Biden Administration

February 8, 2021
By Robert Caracciola

President Biden has nominated Federal Trade Commission (FTC) Commissioner Rohit Chopra to serve as Director of the Consumer Financial P...

June 01, 2020

Company News, Compliance, Remarketing

Experian Dashboard: Many Americans Still Planning Auto Purchase

February 8, 2021
By Servicing Solutions

Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...

March 16, 2020

Company News, Compliance, Customer Service

What Robert Herjavec Learned From Being A Debt Collector

February 8, 2021
By Servicing Solutions

Robert Herjavec, of Shark Tank fame, recently published a blog post titled: "The Basics of Business: What I Learned as a Debt Collector...

January 22, 2020

Compliance, Customer Service

Why You Should Be Using Service Level Agreements

February 8, 2021
By Servicing Solutions

Over the past 10 years, compliance has become an even more important consideration for companies in the auto finance industry. One of ...

October 01, 2019

Compliance, Training & Development

Compliance Training: Make It Personal

February 8, 2021
By Servicing Solutions

I recently came across an article from The Association for Talent Development about Compliance Training. It does a great job of explai...

August 26, 2019

Compliance, Technology

Is your company ready for new CFPB collection call limitations?

February 8, 2021
By Servicing Solutions

The Consumer Finance Protection Bureau is ready to implement new regulations to limit the frequency of collection calls to consumers. ...

June 11, 2019

Compliance

NAF Review: Lenders Seeking Servicing Transparency

February 8, 2021
By Servicing Solutions

I just spent three days in Plano at the NAF Association’s Non-Prime Automotive Financing Conference. It was attended by many of the le...

May 09, 2019

Company News, Compliance

THE AUDITOR’S ROLE IN A CONSTANTLY CHANGING WORLD

February 8, 2021
By Servicing Solutions

Debbie Venderley, our Director of Internal Audit, Vendor Management and Quality Assurance, will lead a roundtable discussion at this we...

March 11, 2019

Company News, Compliance, Fintech

WATCH A RECORDED VERSION OF OUR COMPLIANCE WEBINAR

February 8, 2021
By Servicing Solutions

Last week, our Chief Compliance officer Robert Caracciola, J.D., took part in an important discussion during a SubPrime Auto Finance Ne...

March 06, 2019

Company News, Compliance

SERVICING SOLUTIONS ACHIEVES SOC 1-TYPE 1 CERTIFICATION

February 8, 2021
By Servicing Solutions

Servicing Solutions is pleased to announce that we have achieved SOC 1- Type 1 Certification. “From day one, we have been committed ...

Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

The Growing Importance of the Universal Agent

Increased CFPB Oversight Likely Under Biden Administration

Implement An Employee Training Continuity Plan

Giving Back to the Community