Collections

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May 19, 2025

Backup Loan Servicing, Collections, Compliance, Contracting, Equipment Finance, finance trends, Fintech, Loan Servicing, Primary Loan Servicing

Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch

By Andrew Coffey

The Federal Reserve Bank of Chicago’s recent economic outlook, presented by Principal Business Economist Martin Lavelle at the Equipmen...

May 14, 2025

Auto Financing, Backup Loan Servicing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Loss Mitigation, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans

AFS East 2025 Recap: Driving Innovation in Auto Finance Servicing

By Andrew Coffey

Another year, another powerful showing at AFS East 2025, and this year’s conference didn’t disappoint. Held in Nashville, the event bro...

May 09, 2025

Collections, Compliance, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Fintech, Loan Servicing, Loss Mitigation, Outsourcing, Repossession and Remarketing Services

CRS 2025 Recap: Key Trends in Collections, Recovery & Outsourced Servicing

By Andrew Coffey

The 2025 Collection and Recovery Solutions (CRS) Conference in Las Vegas delivered exactly what our industry needs—sharp insights, real...

April 26, 2025

Auto Financing, Collections, Compliance, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Subprime Auto Loans

Tariffs, Outsourced Services, and Your Business: What’s Really at Stake?

By Ditrick Dunn

As the global economy evolves, questions about tariffs and their impact on business are increasingly common—especially for lenders and ...

February 19, 2025

Auto Financing, Collections, Company News, Customer Experience, Customer Service, Loan Servicing, Training & Development

The Star Standard: How Our Leadership Guru Transforms Servicing Teams

By Andrew Coffey

In the world of loan servicing, success isn’t just about having the right technology or the most efficient processes—it’s about people....

January 03, 2025

Auto Financing, Collections, Customer Experience, Loan Servicing, Loss Mitigation

Rescue and Revive: Strategic Loss Mitigation Approaches for Distressed Consumer and Auto Portfolios

By Andrew Coffey

The Growing Importance of Loss Mitigation in Consumer and Auto Lending In today's dynamic economic landscape, loss mitigation has beco...

November 15, 2024

Auto Financing, Collections, Customer Experience, Uncategorized

The Unbanked Paradox: Progress and Pitfalls

By Andrew Coffey

The financial landscape in America is evolving, with recent reports trumpeting a record low in the number of unbanked individuals. At f...

July 30, 2024

Auto Financing, Collections, Customer Experience, Loan Servicing, Outsourcing, Training & Development

Continuous Improvement and Career Advancement

By Andrew Coffey

Welcome to the eighth and final installment of our "Cultivating Call Center Excellence" series. In this blog, we will discuss effective...

July 25, 2024

Auto Financing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Outsourcing, Primary Loan Servicing

Ethical Considerations in Servicing: Balancing Business Needs and Customer Rights

By Andrew Coffey

Welcome to the seventh installment of our "Cultivating Call Center Excellence" series. This blog will explore the ethical consideration...

July 22, 2024

Collections, Compliance, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Fintech, Loan Servicing, Outsourcing, Primary Loan Servicing, Training & Development

Mastering Collections Techniques: Advanced Strategies for Success

By Andrew Coffey

Welcome to the sixth installment of our "Cultivating Call Center Excellence" series. In this blog, Andrew delves into advanced collecti...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

Contact Sales: Sales@ServicingSolutions.com

Collections

Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch

AFS East 2025 Recap: Driving Innovation in Auto Finance Servicing

DealCatalyst 2025 Recap: Private Credit & Direct Lending Trends from Nashville

Giving Back to the Community