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Home » Archive by Category "Collections"
June 02, 2023
Collections, Compliance, Customer Experience, Customer Service, Outsourcing, Technology

Loan Servicing: Partnering with Experts

  • By author-avatar Andrew Coffey
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An efficient and effective collections process is crucial for businesses to maintain a healthy cash flow and minimize financial risk. M...

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May 18, 2023
Collections, Customer Service, Outsourcing

Enhancing Customer Service: Building a Strong Loan Servicing Team

  • By author-avatar Andrew Coffey
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Creating an exceptional customer experience is the cornerstone of successful loan servicing. To cultivate a strong loan servicing team ...

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March 27, 2023
Collections, Customer Service, Training & Development

The Power of Positive Leadership: Strategies for Building a Strong and Motivated Team

  • By author-avatar Stephanie O'Neal
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As a leader, we know that our attitude and behavior has a significant impact on our team's performance and success. Positive leadership...

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December 20, 2022
Collections, Company News, Customer Service, Outsourcing

Should Credit Unions Consider Outsourcing?

  • By author-avatar Cesar Guzman
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A recent Credit Union Times column asks the important question “Is Operational Outsourcing Worth A Second Look?” It’s a good questio...

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November 21, 2022
Collections, Compliance, Customer Service, Remarketing

Key Takeaways from The Auto Finance Summit

  • By author-avatar Andrew Coffey
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I recently spent three days at the Auto Finance Summit (AFS), a conference attended by thousands of the industry’s most innovative comp...

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February 21, 2022
Collections, Customer Service, Outsourcing, Uncategorized

As Consumer Debt Rises, Have a Collections Action Plan

  • By author-avatar Louis Ochoa
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According to the Federal Reserve Bank of New York, total U.S. household debt grew by more than $1 trillion to a total of $15.6 trillion...

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Recent Posts
  • Man holding tablet. Outsourcing, business strategy concept
    Loan Servicing: Partnering with Experts
  • Photo by Matthew Henry
    Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans
  • Chalk drawing, check mark on outstanding.
    Enhancing Customer Service: Building a Strong Loan Servicing Team

Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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