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Posts by Kristin Andreasen

Home » Articles Posted by Kristin Andreasen
August 04, 2022
Uncategorized

Human Error: A Real (But Manageable) Threat to CX and Sensitive Data Security

  • By author-avatar Kristin Andreasen
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According to a recent study by IBM, human error is the cause of a staggering 95% of all cybersecurity and data breaches.  Another study...

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January 27, 2021
Customer Service, Training & Development

Implement An Employee Training Continuity Plan

  • By author-avatar Kristin Andreasen
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By now, we all know that 2020 taught the business community many valuable lessons about the need to plan for and adapt to unexpected ci...

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April 09, 2020
Technology, Training & Development, Uncategorized

Converting Face-to-Face Training to Virtual Training On the Fly

  • By author-avatar Kristin Andreasen
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Over the course of my career, I’ve been an advocate for ongoing employee development. In other words, I’ve always believed that traini...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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