Posts by Kristin Andreasen

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August 04, 2022

Human Error: A Real (But Manageable) Threat to CX and Sensitive Data Security

By Kristin Andreasen

According to a recent study by IBM, human error is the cause of a staggering 95% of all cybersecurity and data breaches. Another study...

January 27, 2021

Customer Service, Training & Development

Implement An Employee Training Continuity Plan

By Kristin Andreasen

By now, we all know that 2020 taught the business community many valuable lessons about the need to plan for and adapt to unexpected ci...

April 09, 2020

Technology, Training & Development, Uncategorized

Converting Face-to-Face Training to Virtual Training On the Fly

By Kristin Andreasen

Over the course of my career, I’ve been an advocate for ongoing employee development. In other words, I’ve always believed that traini...

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

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Posts by Kristin Andreasen

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

ABS East and Money 20/20 Recap

Giving Back to the Community