embedded servicing – Servicing Solutions | Loan Servicing, Call Center & Asset Recovery Specialists

May 19, 2025

Backup Loan Servicing, Collections, Compliance, Contracting, Equipment Finance, finance trends, Fintech, Loan Servicing, Primary Loan Servicing

Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch

By Andrew Coffey

The Federal Reserve Bank of Chicago’s recent economic outlook, presented by Principal Business Economist Martin Lavelle at the Equipmen...

January 03, 2025

Auto Financing, Collections, Customer Experience, Loan Servicing, Loss Mitigation

Rescue and Revive: Strategic Loss Mitigation Approaches for Distressed Consumer and Auto Portfolios

By Andrew Coffey

The Growing Importance of Loss Mitigation in Consumer and Auto Lending In today's dynamic economic landscape, loss mitigation has beco...

November 15, 2024

Auto Financing, Collections, Customer Experience, Uncategorized

The Unbanked Paradox: Progress and Pitfalls

By Andrew Coffey

The financial landscape in America is evolving, with recent reports trumpeting a record low in the number of unbanked individuals. At f...

November 04, 2024

ABS, Auto Financing, Capital Market Services, Company News

ABS East and Money 20/20 Recap

By Ditrick Dunn

Servicing Solutions recently had the privilege of attending two pivotal financial industry events: ABS East in Miami and Money 20/20 in...

August 12, 2024

Backup Loan Servicing, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Outsourcing, Primary Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans

Redefining Loan Servicing: A Fresh Approach with Servicing Solutions

By Andrew Coffey

The current state of the loan servicing industry faces significant challenges, primarily due to a reliance on sales-driven leadership t...

July 25, 2024

Auto Financing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Outsourcing, Primary Loan Servicing

Ethical Considerations in Servicing: Balancing Business Needs and Customer Rights

By Andrew Coffey

Welcome to the seventh installment of our "Cultivating Call Center Excellence" series. This blog will explore the ethical consideration...

July 11, 2024

Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Outsourcing, Primary Loan Servicing, Training & Development

Elevating Your Interactions: Mastering Advanced Communication Skills

By Andrew Coffey

Welcome back to our "Cultivating Call Center Excellence" series. In this second installment, we're taking a deeper dive into advanced c...

July 10, 2024

Collections, Customer Experience, Customer Service, Embedded Servicing as a Service (ESaaS), Primary Loan Servicing

Laying the Groundwork: Essential Skills for Customer Service Excellence

By Andrew Coffey

Welcome to the first installment of our "Cultivating Call Center Excellence" series. Today, we're diving into the foundational skills t...

July 09, 2024

Collections, Customer Experience, Customer Service, Subprime Auto Loans

Nurturing Success: A Comprehensive Guide to Developing Call Center Talent- Blog Series

By Andrew Coffey

Welcome to our groundbreaking blog series, "Cultivating Call Center Excellence." In this multi-part journey, ...

June 24, 2024

Auto Financing, Collections, Compliance, Embedded Servicing, Embedded Servicing as a Service (ESaaS)

Building a Strong Partnership: The Key to Successful Embedded Servicing Outsourcing – Part 2

By Andrew Coffey

In our previous blog post, we explored the essential questions to consider before embarking on an embedded servicing outsourcing journe...

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Tag Archives: embedded servicing

From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand

Why Outsourced Loan and Account Servicing Is the Key to Customer-Centric Success

Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch

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