October 13, 2023 Customer Experience Compassion in a Transactional Space By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram The customer journey and the team that supports it often serve as the face or voice of a company. It is where customers interact direct...Continue reading
September 15, 2023 Auto Financing The Role of Key Performance Indicators (KPIs) in Subprime Auto Loan Servicing By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram The importance of Key Performance Indicators (KPIs) cannot be overstated. They play a pivotal role in ensuring the effectiveness and ef...Continue reading