Tag Archives: primary loan servicing

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August 12, 2024

Redefining Loan Servicing: A Fresh Approach with Servicing Solutions

By Andrew Coffey

The current state of the loan servicing industry faces significant challenges, primarily due to a reliance on sales-driven leadership t...

July 25, 2024

Auto Financing, Collections, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Outsourcing, Primary Loan Servicing

Ethical Considerations in Servicing: Balancing Business Needs and Customer Rights

By Andrew Coffey

Welcome to the seventh installment of our "Cultivating Call Center Excellence" series. This blog will explore the ethical consideration...

July 11, 2024

Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Outsourcing, Primary Loan Servicing, Training & Development

Elevating Your Interactions: Mastering Advanced Communication Skills

By Andrew Coffey

Welcome back to our "Cultivating Call Center Excellence" series. In this second installment, we're taking a deeper dive into advanced c...

July 09, 2024

Collections, Customer Experience, Customer Service, Subprime Auto Loans

Nurturing Success: A Comprehensive Guide to Developing Call Center Talent- Blog Series

By Andrew Coffey

Welcome to our groundbreaking blog series, "Cultivating Call Center Excellence." In this multi-part journey, ...

July 05, 2024

ABS, Auto Financing, Capital Market Services, Collections, Compliance, Customer Experience, Embedded Servicing as a Service (ESaaS)

Your servicing partner from Main Street to Wall Street

By Andrew Coffey

Loan servicing can often feel like navigating a maze with unexpected twists and turns at every corner. The complexity, the regulations,...

June 18, 2024

Auto Financing, Loan Servicing, Outsourcing, Remarketing, Repossession and Remarketing Services, Subprime Auto Loans

Introducing Lance Harp: Our New Vice President of Loss Mitigation

By Andrew Coffey

We are thrilled to welcome Lance Harp as our new Vice President of Loss Mitigation. With his extensive experience in the auto finance i...

June 13, 2024

Auto Financing, Collections, Company News, Loan Servicing, Press Release, Remarketing, Subprime Auto Loans

SubPrime Auto Finance News, Special Finance 175 Honoree

By Andrew Coffey

We are thrilled and honored to announce that we have been recognized as one of the honorees in the SubPrime Auto Finance News, Special ...

May 22, 2024

Company News

Servicing Solutions Joins the American Financial Services Association (AFSA)

By Servicing Solutions

Servicing Solutions is proud to announce its new membership with the American Financial Services Association (AFSA). This strategic mov...

April 11, 2024

Company News

Servicing Solutions Joins the National Automative Finance (NAF) Association

By Servicing Solutions

Servicing Solutions is excited to announce our new membership with the National Automotive Finance (NAF) Association, the only trade as...

April 05, 2024

Embedded Servicing

Embedded Servicing, Servicing as a Service

By Servicing Solutions

Innovation and technology seamlessly intersect with business operations, and Embedded Servicing is emerging as a transformative force i...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

Contact Sales: Sales@ServicingSolutions.com

Tag Archives: primary loan servicing

Servicing Solutions Successfully Completes SOC 2 Audit

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

Giving Back to the Community