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Graphic showing two people talking with speech bubbles, promoting Servicing Solutions’ blog on empathy-driven collections strategy in the financial services industry
May 30, 2025
Auto Financing, Collections, Customer Experience, Customer Service, Loan Servicing, Outsourcing

From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand

  • By author-avatar Andrew Coffey
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In today’s fast-changing financial landscape, collections isn’t just about recovering past-due accounts. It’s about preserving relation...

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Recent Posts
  • Graphic showing two people talking with speech bubbles, promoting Servicing Solutions’ blog on empathy-driven collections strategy in the financial services industry
    From Collections to Connection – Why Negotiating with Empathy Protects Your Bottom Line and Your Brand
  • outsourced loan servicing, outsourced account servicing, loan servicing, customer journey, delinquent account resolution, outsourced collections, third-party loan servicing, loan servicing, customer experience
    Why Outsourced Loan and Account Servicing Is the Key to Customer-Centric Success
  • Poster - 2025 Economic Outlook on Equipment Finance
    Navigating Economic Crosswinds in 2025: What Equipment Finance Providers Should Watch

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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