August 31, 2021 Customer Service, Outsourcing, Training & Development Listening Is Key To An Empathy-Driven Approach To Collections By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Empathy. Understanding. Respect. Concern. Trust. To the average person, these words are rarely associated with the debt collection i...Continue reading
July 26, 2021 Uncategorized Consumers Want Choice, Not Inflexibility, From Contact Centers By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram As self-service technologies and artificial intelligence tools continue to grow in prominence within the customer experience industry, ...Continue reading
July 21, 2021 Uncategorized Servicing Solutions Adds Industry Veteran Jeremy Hettman By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Servicing Solutions is pleased to announce the addition of Jeremy Hettman as Vice President of Sales. Jeremy brings nearly 20 years ...Continue reading
November 16, 2020 Uncategorized Sean Bennett: Auto Remarketing 40 Under 40 Award Winner By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram We are excited to announce that our Vice President of Business Technology, Sean Bennett, has been included in Auto Remarketing’s annual...Continue reading