Andrew Coffey - Servicing Solutions | Loan Servicing, Call Center & Asset Recovery Specialists

June 12, 2024

Customer Experience, Customer Service, Embedded Servicing, Outsourcing

Building a Strong Partnership: The Key to Successful Embedded Servicing Outsourcing

By Andrew Coffey

What are your business objectives and primary motivations? It's essential to clarify your business objectives and motivations before c...

April 02, 2024

Company News

Bridging Gaps in Private Credit Lending with Servicing Solutions

By Andrew Coffey

The private credit lending industry is at a critical juncture. Faced with capital inefficiency, regulatory complexity, and the urgent n...

March 18, 2024

Customer Experience

Automation: A Complementary Component of the Human Experience

By Andrew Coffey

The rapid evolution towards automation has significantly transformed how businesses operate and interact with their customers in the fi...

March 08, 2024

Company News

A Fortnight of Networking and Learning for Servicing Solutions in Las Vegas

By Andrew Coffey

The last couple of weeks for Servicing Solutions has been a whirlwind of collaboration and networking across two premier industry event...

March 01, 2024

Company News

Another Successful Experience at SFVegas

By Andrew Coffey

This week, Servicing Solutions had the distinct pleasure of attending SFVegas as an exhibiting sponsor. This event showcased a signific...

February 01, 2024

Backup Loan Servicing

The Anatomy of a Transition to a Backup Loan Servicer

By Andrew Coffey

The stability and reliability of loan servicing are cornerstones that uphold the industry. However, the unpredictable nature of today's...

January 19, 2024

Loan Servicing

Surging Credit Card Debt: Implications for Loan Repayment and Services

By Andrew Coffey

As of this past November, the United States saw a significant surge in consumer debt, with a staggering increase of $23.8 billion. What...

December 13, 2023

Auto Financing

Preparing for Auto Loan Financing in 2024

By Andrew Coffey

2024 is expected to bring significant changes to the auto loan industry as we navigate through uncharted economic territory. The future...

November 03, 2023

Training & Development, Uncategorized

Continuous Improvement: Applying Kaizen to Analysis in Loan Servicing and Beyond

By Andrew Coffey

In the world of managing oneself, people, and processes, one of the most effective methodologies for achieving continuous improvement i...

October 06, 2023

Auto Financing

Training to Nuanced Risk

By Andrew Coffey

Automobile and Powersport Vehicle financing are intricate domains. Borrower behaviors and economic realities combine to present countle...

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Posts by Andrew Coffey

From Paper to Protocol: How Servicing Partnerships Are Powering the Next Era of Securitization

Networking by Giving First: Build Authentic Connections

Navigating Record-High Repossession Volumes: How Servicing Solutions Supports Lenders in a Shifting Landscape

Giving Back to the Community