Adrian Frattini – Servicing Solutions | Loan Servicing, Call Center & Asset Recovery Specialists

January 16, 2024

Interview: Andrew Coffey and Jeff McCown Discuss Upcoming Growth for Servicing Solutions

By Adrian Frattini

Servicing Solutions is embarking on a journey toward the future and has big plans for 2024. In a recent conversation with our Chief Rev...

December 01, 2023

ABS

Strengthening the ABS Ecosystem through Collaboration

By Adrian Frattini

The cornerstone of success often lies in the power of collaboration. Synergy among its participants is essential in the Asset-Backed Se...

November 10, 2023

Training & Development

Interview: Andrew Coffey Discusses Employee Development

By Adrian Frattini

Leadership is an important responsibility that impacts many beyond those with the title. At face value, a leader (e.g., supervisor, shi...

October 13, 2023

Customer Experience

Compassion in a Transactional Space

By Adrian Frattini

The customer journey and the team that supports it often serve as the face or voice of a company. It is where customers interact direct...

August 18, 2023

Auto Financing, Uncategorized

Nuance, Optimism, Uncertainty, and Other Recent Trends in Auto Finance Data

By Adrian Frattini

TransUnion recently released its latest Credit Industry Insights Report (CIIR), a quarterly publication that provides details and persp...

August 04, 2023

Customer Experience, Subprime Auto Loans

Interview: Andrew Coffey on APR and Credit Health

By Adrian Frattini

To many, August is known as the peak season to purchase a new or used vehicle. Dealerships are clearing out their inventory to make roo...

July 28, 2023

Outsourcing

Bespoke Loan Servicing and the Value of Personalization

By Adrian Frattini

The current economic landscape is prosperous but destitute. Thriving but languishing. Average American non-mortgage debt is at its lowe...

July 14, 2023

Training & Development

The Productivity Paradox: Work Smarter, Not Longer

By Adrian Frattini

I worked in the retail and service industry for most of my early professional career. Every day, I would clock into my job and typicall...

July 06, 2023

Company News

Meet Some of Our Newest Teammates

By Adrian Frattini

I started working at Servicing Solutions a little over a month and a half ago. Andrew Coffey reached out to me about an opportunity to ...

June 28, 2023

Collections, Customer Experience, Customer Service, Outsourcing

Borrowers (and Lenders) are Gearing Up for the Return of Student Loan Repayments

By Adrian Frattini

Earlier this month, President Biden authorized a bill that suspended the US government's debt ceiling until 2025 to avoid the country's...

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

Contact Sales: Sales@ServicingSolutions.com

Posts by Adrian Frattini

Servicing Solutions Successfully Completes SOC 2 Audit

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

Giving Back to the Community