Fintech

Home » Archive by Category "Fintech"

July 22, 2024

Collections, Compliance, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Fintech, Loan Servicing, Outsourcing, Primary Loan Servicing, Training & Development

Mastering Collections Techniques: Advanced Strategies for Success

By Andrew Coffey

Welcome to the sixth installment of our "Cultivating Call Center Excellence" series. In this blog, Andrew delves into advanced collecti...

June 17, 2024

Auto Financing, Collections, Fintech, Outsourcing, Repossession and Remarketing Services

Effective Repossession Management: Insights from Servicing Solutions’ Matthew Hamilton

By Andrew Coffey

In the dynamic world of auto finance, the repossession process plays a crucial role in mitigating risks and protecting lenders' interes...

January 13, 2022

Customer Service, Fintech, Outsourcing, Uncategorized

Financial Services CX: Customer-Centric Strategy is Crucial

By Louis Ochoa

According to a Harvard Business Review survey, 64% of financial services companies consider improving the customer experience to be a T...

September 16, 2021

Customer Service, Fintech, Technology

Building Customer Relationships During The 5th Industrial Revolution

By Sean Bennett

According to the World Economic Forum, we are standing at the threshold of the 5th Industrial Revolution (5IR). Loosely described ...

August 07, 2019

Company News, Customer Service, Fintech, Technology

Innovation Is Shaping The Auto Industry

By Servicing Solutions

I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...

July 18, 2019

Company News, Fintech

The Practical Uses of A.I. in Auto Loan Collections and Servicing

By Servicing Solutions

Sean Bennett, our Vice President of Business Technology, will headline a panel next week at the Automotive Intelligence Summit. Titl...

May 06, 2019

Company News, Fintech, Technology

REFLECTIONS FROM LENDIT FINTECH

By Servicing Solutions

I recently attended LendIt Fintech, which is pegged as the world’s leading event in financial services innovation. With more than 5,00...

March 11, 2019

Company News, Compliance, Fintech

WATCH A RECORDED VERSION OF OUR COMPLIANCE WEBINAR

By Servicing Solutions

Last week, our Chief Compliance officer Robert Caracciola, J.D., took part in an important discussion during a SubPrime Auto Finance Ne...

December 05, 2018

Fintech, Technology

Technology Continues to Transform Auto Industry

By Servicing Solutions

I recently attended Used Car Week, a weeklong event that brings together all corners of the used car, auto finance and remarketing indu...

November 30, 2018

Compliance, Fintech

Regulatory Compliance: Plan, Test, Respond

By Servicing Solutions

I recently took part in a panel discussion at Used Car Week alongside Michael Thurman of Thurman Legal, and Mike Trainor of S&A Com...

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

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Fintech

Servicing Solutions Successfully Completes SOC 2 Audit

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

Giving Back to the Community