April 05, 2021 Compliance, Customer Service, Outsourcing, Technology, Training & Development, Uncategorized Do It Yourself or Do It For Me? A Crucial Contact Center Strategy Consideration By Andrew Yudin Facebook Twitter Pinterest linkedin Telegram From auto repair or home improvement in our personal lives, to accounting or marketing services in our professional lives, the decision...Continue reading
November 30, 2020 Uncategorized What Type of Relationship Do You Want With a BPO? By Andrew Yudin Facebook Twitter Pinterest linkedin Telegram In my last blog post, I outlined four fundamental considerations for selecting the right business process outsourcing (BPO) partner for...Continue reading
October 12, 2020 Uncategorized How To Choose the Right Outsourcing Partner By Andrew Yudin Facebook Twitter Pinterest linkedin Telegram In my last blog post, “Is Outsourcing the Right Strategy for My Company?," I shared the most important points for a company to consider...Continue reading
October 02, 2020 Uncategorized Is Outsourcing The Right Strategy For Your Company? By Andrew Yudin Facebook Twitter Pinterest linkedin Telegram From the time outsourcing was formally identified as a business strategy in 1989—thanks to Eastman Kodak’s well-publicized deal with IB...Continue reading