No, A.I. is not replacing all human call center workers
It’s no secret that the use of AI in call centers is a hot topic. In fact, we’ve been at the forefront of this discussion here at Serv...
August 27, 2019
Company News
August 14, 2019
Servicing Solutions Included in Special Finance 175
Servicing Solutions is pleased to announce that we have been included in this year’s “Special Finance 175” from SubPrime Auto Finance N...
August 07, 2019
Innovation Is Shaping The Auto Industry
I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...
July 18, 2019
The Practical Uses of A.I. in Auto Loan Collections and Servicing
Sean Bennett, our Vice President of Business Technology, will headline a panel next week at the Automotive Intelligence Summit.
Titl...
July 09, 2019
Servicing Solutions Adds To Leadership Team with Addition of Paul Marquez as Vice President of Asset Recovery
Servicing Solutions has hired Paul Marquez, an executive with more than 20 years’ experience in the automotive finance industry, as Vic...
June 18, 2019
SERVICING SOLUTIONS ACHIEVES SOC 1-TYPE 2 CERTIFICATION
Servicing Solutions is pleased to announce that we have achieved SOC 1- Type 2 Certification!
By successfully completing the Systems...
May 21, 2019
Industry Veteran Tannie Williams Joins Servicing Solutions
Servicing Solutions is pleased to announce the addition of industry veteran Tannie Williams as Department Manager—Bankruptcy, Consumer ...
May 09, 2019
THE AUDITOR’S ROLE IN A CONSTANTLY CHANGING WORLD
Debbie Venderley, our Director of Internal Audit, Vendor Management and Quality Assurance, will lead a roundtable discussion at this we...
May 06, 2019
REFLECTIONS FROM LENDIT FINTECH
I recently attended LendIt Fintech, which is pegged as the world’s leading event in financial services innovation. With more than 5,00...
April 02, 2019
SERVICING SOLUTION’S SEAN BENNETT PENS SUBPRIME AUTO FINANCE NEWS COMMENTARY
Sean Bennett, our Director of Business Technology, recently shared his thoughts on the importance of using the right mix of AI and huma...