Company News

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March 03, 2023

Company News, Philanthropy, Press Release, Uncategorized

Servicing Solutions and The Orangewood Foundation

By Andrew Coffey

Servicing Solutions, a leading provider Call Center and loan servicing solutions, has chosen to fundraise for Orangewood Foundation, a ...

February 09, 2023

Company News, Customer Service, Uncategorized

Predictive Service: The Key To Happy Customers

By Andrew Coffey

As I have pointed out in previous blog posts, customer expectations related to the level and speed of service they receive from brands ...

December 20, 2022

Collections, Company News, Customer Service, Outsourcing

Should Credit Unions Consider Outsourcing?

By Cesar Guzman

A recent Credit Union Times column asks the important question “Is Operational Outsourcing Worth A Second Look?” It’s a good questio...

March 07, 2022

Company News, Customer Service, Outsourcing

The Benefits of a Nearshore/Domestic Contact Center Blend

By Cesar Guzman

The demand for nearshore contact center support has grown significantly in recent years, according to organizations such as Forrester R...

February 02, 2022

Company News, Training & Development

Why Empathetic Leadership Makes Good Business Sense

By Andrew Coffey

The business climate of 2021 will long be known for what’s been dubbed “The Great Resignation.” With an average of 3.9 million workers...

July 08, 2020

Company News, Customer Service, Remarketing

Servicing Solutions CEO Provides Commentary For Auto Remarketing

By Servicing Solutions

Servicing Solutions President & CEO Louis Ochoa recently penned an important commentary for Auto Remarketing magazine. In the artic...

June 30, 2020

Company News

What Does the California State Assembly’s decision to vote down the Homeowner, Tenant and Consumer Relief Law of 2020 mean?

By Servicing Solutions

June 01, 2020

Company News, Compliance, Remarketing

Experian Dashboard: Many Americans Still Planning Auto Purchase

By Servicing Solutions

Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...

May 20, 2020

Company News, Customer Service

How we are supporting our customers during COVID-19

By Servicing Solutions

Andrew Coffey, our Vice President of Client Relations, discusses how we are helping our customers during these challenging times.

March 23, 2020

Company News

What Stay At Home Orders Mean For Call Centers

By Servicing Solutions

Many states, including California, New York and Pennsylvania, have issued “Stay At Home” orders due to COVID-19, and this is something ...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

Contact Sales: Sales@ServicingSolutions.com

Company News

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

ABS East and Money 20/20 Recap

Giving Back to the Community