When it comes to loan servicing, uncertainty is not a matter of if, it’s a matter of when. Whether it’s for a private securitization, a whole loan sale, or a warehouse line, lenders, investors, and regulators all expect one thing: readiness.
At Servicing Solutions, our Backup Servicing isn’t just an afterthought. It’s an end-to-end infrastructure that’s ready to activate, validate, and execute, all with the precision of a primary servicer.
What Sets Our Backup Servicing Apart?
✅ Comprehensive Oversight & Monitoring
Our lender oversight services ensure complete transparency throughout the loan lifecycle. We provide detailed reporting, surveillance, and data audits to give you peace of mind—whether we’re cold, warm, or hot standby.
✅ Calculation Agent & Validation Agent Services
From waterfall modeling to payment verification, we act as your Calculation and Validation Agent to ensure investor reporting is accurate and compliant. We independently recalculate servicer reports and flag any anomalies before they become problems.
✅ Embedded Readiness
Want more than just a name on a contract? Our Embedded Servicing option allows you to layer in live support, borrower contact, or customer service agents today, creating a seamless transition path if backup servicing is ever activated.
Activation Timeline That Matches Your Risk Profile
We design each backup relationship based on your portfolio, investor needs, and risk exposure:
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Cold Backup: Data vaulting, SFTP connectivity, and monthly refreshes
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Warm Backup: Full data mirroring and monthly test processing
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Hot Backup: Real-time integration, borrower outreach scripting, and call center activation
Ready to De-Risk Your Lending Strategy?
Whether you’re managing private credit, ABS, or consumer portfolios, our servicing platform is ready to support your contingency plans—while giving your investors the confidence they demand.