Tag Archives: auto loans

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July 18, 2024

Collections, Customer Experience, Customer Service, Embedded Servicing, Subprime Auto Loans, Training & Development

Transitioning to Collections: Skills, Mindset, and Metrics

By Andrew Coffey

Welcome back to our " Cultivating Call Center Excellence" series. In this fifth installment, we're focusing on the transition from cust...

June 19, 2024

Collections, Loan Servicing, Repossession and Remarketing Services

The key benefits of using Servicing Solutions for auto impound and repossession services.

By Andrew Coffey

The key benefits of using Servicing Solutions for auto impound and repossession services are: Large Agent Network: Servicing Solutio...

June 18, 2024

Auto Financing, Loan Servicing, Outsourcing, Remarketing, Repossession and Remarketing Services, Subprime Auto Loans

Introducing Lance Harp: Our New Vice President of Loss Mitigation

By Andrew Coffey

We are thrilled to welcome Lance Harp as our new Vice President of Loss Mitigation. With his extensive experience in the auto finance i...

June 17, 2024

Auto Financing, Collections, Fintech, Outsourcing, Repossession and Remarketing Services

Effective Repossession Management: Insights from Servicing Solutions’ Matthew Hamilton

By Andrew Coffey

In the dynamic world of auto finance, the repossession process plays a crucial role in mitigating risks and protecting lenders' interes...

March 21, 2024

Loan Servicing

New Borrowing Conditions Call for More Dynamic Solutions in Loan Servicing

By Servicing Solutions

Loan accessibility is shifting at a notable rate, presenting new challenges and considerations for borrowers and lenders alike. Charact...

December 15, 2023

Auto Financing

Interview: Andrew Coffey on Embracing Discomfort

By Servicing Solutions

The new year is fast approaching and is on the front of the minds of professionals across every industry. In the auto financing communi...

August 11, 2023

Customer Experience, Subprime Auto Loans

Enhancing Ancillary Product Cancellations through Collaboration

By Andrew Coffey

In the dynamic world of auto financing, ancillary products play a pivotal role. These are supplementary offerings such as credit insura...

May 25, 2023

Customer Experience, Customer Service, Subprime Auto Loans

Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans

By Andrew Coffey

Subprime Auto Loans pose a higher risk of default, making it critical for lenders to leverage effective loan servicing strategies. In t...

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

Contact Customer Service: Customer.Service@ServicingSolutions.com | 844.877.6583

Contact Sales: Sales@ServicingSolutions.com

Tag Archives: auto loans

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

The Unbanked Paradox: Progress and Pitfalls

ABS East and Money 20/20 Recap

Giving Back to the Community