Tag Archives: auto loans

May 02, 2025

Auto Financing, Capital Market Services, Customer Experience, Loan Servicing, Repossession and Remarketing Services, Subprime Auto Loans

Outsourced Auto Loan Servicing: A Scalable, Compliance-Driven Strategy for Lenders Overview

• By Andrew Coffey

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Outsourcing auto loan servicing is no longer a back-office decision. For forward-looking lenders and capital partners, it’s a critical ...

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April 26, 2025

Auto Financing, Collections, Compliance, Contracting, Customer Experience, Customer Service, Embedded Servicing, Embedded Servicing as a Service (ESaaS), Loan Servicing, Subprime Auto Loans

Tariffs, Outsourced Services, and Your Business: What’s Really at Stake?

• By Ditrick Dunn

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As the global economy evolves, questions about tariffs and their impact on business are increasingly common—especially for lenders and ...

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July 18, 2024

Collections, Customer Experience, Customer Service, Embedded Servicing, Subprime Auto Loans, Training & Development

Transitioning to Collections: Skills, Mindset, and Metrics

• By Andrew Coffey

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Welcome back to our " Cultivating Call Center Excellence" series. In this fifth installment, we're focusing on the transition from cust...

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June 19, 2024

Collections, Loan Servicing, Repossession and Remarketing Services

The key benefits of using Servicing Solutions for auto impound and repossession services.

• By Andrew Coffey

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The key benefits of using Servicing Solutions for auto impound and repossession services are: Large Agent Network: Servicing Solutio...

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June 18, 2024

Auto Financing, Loan Servicing, Outsourcing, Remarketing, Repossession and Remarketing Services, Subprime Auto Loans

Introducing Lance Harp: Our New Vice President of Loss Mitigation

• By Andrew Coffey

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We are thrilled to welcome Lance Harp as our new Vice President of Loss Mitigation. With his extensive experience in the auto finance i...

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June 17, 2024

Auto Financing, Collections, Fintech, Outsourcing, Repossession and Remarketing Services

Effective Repossession Management: Insights from Servicing Solutions’ Matthew Hamilton

• By Andrew Coffey

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In the dynamic world of auto finance, the repossession process plays a crucial role in mitigating risks and protecting lenders' interes...

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March 21, 2024

Loan Servicing

New Borrowing Conditions Call for More Dynamic Solutions in Loan Servicing

• By Servicing Solutions

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Loan accessibility is shifting at a notable rate, presenting new challenges and considerations for borrowers and lenders alike. Charact...

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December 15, 2023

Auto Financing

Interview: Andrew Coffey on Embracing Discomfort

• By Servicing Solutions

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The new year is fast approaching and is on the front of the minds of professionals across every industry. In the auto financing communi...

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August 11, 2023

Customer Experience, Subprime Auto Loans

Enhancing Ancillary Product Cancellations through Collaboration

• By Andrew Coffey

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In the dynamic world of auto financing, ancillary products play a pivotal role. These are supplementary offerings such as credit insura...

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May 25, 2023

Customer Experience, Customer Service, Subprime Auto Loans

Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans

• By Andrew Coffey

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Subprime Auto Loans pose a higher risk of default, making it critical for lenders to leverage effective loan servicing strategies. In t...

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