March 21, 2024 Loan Servicing New Borrowing Conditions Call for More Dynamic Solutions in Loan Servicing By Servicing Solutions Facebook Twitter Pinterest linkedin Telegram Loan accessibility is shifting at a notable rate, presenting new challenges and considerations for borrowers and lenders alike. Charact...Continue reading
January 19, 2024 Loan Servicing Surging Credit Card Debt: Implications for Loan Repayment and Services By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram As of this past November, the United States saw a significant surge in consumer debt, with a staggering increase of $23.8 billion. What...Continue reading
August 11, 2023 Customer Experience, Subprime Auto Loans Enhancing Ancillary Product Cancellations through Collaboration By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram In the dynamic world of auto financing, ancillary products play a pivotal role. These are supplementary offerings such as credit insura...Continue reading
July 28, 2023 Outsourcing Bespoke Loan Servicing and the Value of Personalization By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram The current economic landscape is prosperous but destitute. Thriving but languishing. Average American non-mortgage debt is at its lowe...Continue reading
June 28, 2023 Collections, Customer Experience, Customer Service, Outsourcing Borrowers (and Lenders) are Gearing Up for the Return of Student Loan Repayments By Adrian Frattini Facebook Twitter Pinterest linkedin Telegram Earlier this month, President Biden authorized a bill that suspended the US government's debt ceiling until 2025 to avoid the country's...Continue reading
May 25, 2023 Customer Experience, Customer Service, Subprime Auto Loans Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans By Andrew Coffey Facebook Twitter Pinterest linkedin Telegram Subprime Auto Loans pose a higher risk of default, making it critical for lenders to leverage effective loan servicing strategies. In t...Continue reading