June 30, 2020
News & Blog
June 01, 2020
Experian Dashboard: Many Americans Still Planning Auto Purchase
Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...
May 20, 2020
How we are supporting our customers during COVID-19
Andrew Coffey, our Vice President of Client Relations, discusses how we are helping our customers during these challenging times.
April 15, 2020
Managing a Suddenly Remote Workforce
Like many businesses, Servicing Solutions became a remote workforce virtually overnight as a result of COVID-19.
Thankfully, as a co...
April 09, 2020
Converting Face-to-Face Training to Virtual Training On the Fly
Over the course of my career, I’ve been an advocate for ongoing employee development. In other words, I’ve always believed that traini...
March 23, 2020
What Stay At Home Orders Mean For Call Centers
Many states, including California, New York and Pennsylvania, have issued “Stay At Home” orders due to COVID-19, and this is something ...
March 16, 2020
What Robert Herjavec Learned From Being A Debt Collector
Robert Herjavec, of Shark Tank fame, recently published a blog post titled: "The Basics of Business: What I Learned as a Debt Collector...
February 05, 2020
Consider your Remarketing Strategy in Light of Used Vehicle Market Fatigue
In a recent video commentary, KAR Global’s Chief Economist Tom Kontos reported that after seven months of consecutive average wholesale...
January 22, 2020
Why You Should Be Using Service Level Agreements
Over the past 10 years, compliance has become an even more important consideration for companies in the auto finance industry.
One of ...
January 09, 2020
2020 – A Clear Picture or Cloudy Forecast?
During my thirty year tenure in sales, sales management and leadership with organizations like Xerox, MCI and Fox/Paramount, I have see...