Servicing Solutions – Page 2 – Servicing Solutions | Loan Servicing, Call Center & Asset Recovery Specialists

February 05, 2020

Consider your Remarketing Strategy in Light of Used Vehicle Market Fatigue

By Servicing Solutions

In a recent video commentary, KAR Global’s Chief Economist Tom Kontos reported that after seven months of consecutive average wholesale...

January 22, 2020

Compliance, Customer Service

Why You Should Be Using Service Level Agreements

By Servicing Solutions

Over the past 10 years, compliance has become an even more important consideration for companies in the auto finance industry. One of ...

January 09, 2020

Company News, Customer Service

2020 – A Clear Picture or Cloudy Forecast?

By Servicing Solutions

During my thirty year tenure in sales, sales management and leadership with organizations like Xerox, MCI and Fox/Paramount, I have see...

December 09, 2019

Company News

ABS Slowdown Expected As Year-End Approaches

By Servicing Solutions

“As ABS volume has increased year over year, Auto Finance News is reporting a slow down to come as year-end approaches. Now is the time...

October 01, 2019

Compliance, Training & Development

Compliance Training: Make It Personal

By Servicing Solutions

I recently came across an article from The Association for Talent Development about Compliance Training. It does a great job of explai...

August 29, 2019

Customer Service, Training & Development, Uncategorized

Harvard Business Review: Happy and Engaged Employees Lead to Customer-First Attitude

By Servicing Solutions

Harvard Business Review has published new research suggesting that if companies truly want to have a customer-first attitude, they need...

August 27, 2019

Company News

No, A.I. is not replacing all human call center workers

By Servicing Solutions

It’s no secret that the use of AI in call centers is a hot topic. In fact, we’ve been at the forefront of this discussion here at Serv...

August 26, 2019

Compliance, Technology

Is your company ready for new CFPB collection call limitations?

By Servicing Solutions

The Consumer Finance Protection Bureau is ready to implement new regulations to limit the frequency of collection calls to consumers. ...

August 14, 2019

Company News

Servicing Solutions Included in Special Finance 175

By Servicing Solutions

Servicing Solutions is pleased to announce that we have been included in this year’s “Special Finance 175” from SubPrime Auto Finance N...

August 07, 2019

Company News, Customer Service, Fintech, Technology

Innovation Is Shaping The Auto Industry

By Servicing Solutions

I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...

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Giving Back to the Community

We are honored to support local non-profit organizations that help mitigate hunger and food insecurity with compassion for those less fortunate such as Mary’s Kitchen and the North Texas Food Bank.

Mary’s Kitchen is a volunteer organization whose aim is to provide compassionate care for the less fortunate of Orange County, California. All services are conducted in a manner, which preserves dignity. One hundred percent of monetary donations received go directly to maintain the services provided for our guests.

The North Texas Food Bank is committed to a hunger-free, health North Texas and works to close the hunger gap by providing access to nutritious food. Every dollar donated to NTFB provides access to three healthy meals for hungry North Texans, and 94 percent of every dollar goes directly to hunger relief programs.

Posts by Servicing Solutions

The Power of Positive Leadership: Strategies for Building a Strong and Motivated Team

Servicing Solutions and The Orangewood Foundation

Balancing Personalized CX With Consumer Privacy Concerns

Giving Back to the Community