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Customer Service

Home » Archive by Category "Customer Service" (Page 6)
May 21, 2019
Company News, Customer Service

Industry Veteran Tannie Williams Joins Servicing Solutions

  • By author-avatar Servicing Solutions
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Servicing Solutions is pleased to announce the addition of industry veteran Tannie Williams as Department Manager—Bankruptcy, Consumer ...

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We hire the right people so your portfolio has a better chance at success.
February 12, 2019
Customer Service

Hiring The Right Collections Professionals is a Key to a Portfolio’s Success

  • By author-avatar Servicing Solutions
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The overall success of any portfolio depends greatly on efficient processes and having the right people to execute on those processes. ...

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January 28, 2019
Company News, Customer Service, Technology

Servicing Solutions Chooses Interactions Intelligent Virtual Assistant to Enhance the Customer Experience

  • By author-avatar Servicing Solutions
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Servicing Solutions today announced that it is partnering with Interactions, LLC, the leading provider of Intelligent Virtual Assistant...

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August 31, 2018
Customer Service

Treat Collections as Part of Customer Service

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Virtually every loan portfolio—across any asset class or credit spectrum—will have a percentage of customers who fall behind on payment...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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