Tag Archives: customer service

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March 18, 2024

Automation: A Complementary Component of the Human Experience

By Andrew Coffey

The rapid evolution towards automation has significantly transformed how businesses operate and interact with their customers in the fi...

July 06, 2023

Company News

Meet Some of Our Newest Teammates

By Adrian Frattini

I started working at Servicing Solutions a little over a month and a half ago. Andrew Coffey reached out to me about an opportunity to ...

June 16, 2023

Collections, Company News, Compliance, Customer Experience, Customer Service, Outsourcing, Subprime Auto Loans

Interview: Andrew Coffey Talks NAF Non-Prime Auto Financing Conference

By Adrian Frattini

Last week, Servicing Solutions attended the NAF Association’s 27th Annual Non-Prime Auto Financing Conference in Plano, TX. Our Chief R...

May 25, 2023

Customer Experience, Customer Service, Subprime Auto Loans

Upgrade Your Customer Journey: Strategies for Servicing Subprime Auto Loans

By Andrew Coffey

Subprime Auto Loans pose a higher risk of default, making it critical for lenders to leverage effective loan servicing strategies. In t...

Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Tag Archives: customer service

Rescue and Revive: Strategic Loss Mitigation Approaches for Distressed Consumer and Auto Portfolios

Servicing Solutions Successfully Completes SOC 2 Audit

Servicing Solutions selected as Primary Servicer for Credit Card Portfolio

Giving Back to the Community