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News & Blog

June 30, 2020
Company News

What Does the California State Assembly’s decision to vote down the Homeowner, Tenant and Consumer Relief Law of 2020 mean?

  • By author-avatar Servicing Solutions
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June 01, 2020
Company News, Compliance, Remarketing

Experian Dashboard: Many Americans Still Planning Auto Purchase

  • By author-avatar Servicing Solutions
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Experian has created a dashboard to track consumer sentiment during COVID-19. A review of the data shows that 20 percent of Americans a...

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May 20, 2020
Company News, Customer Service

How we are supporting our customers during COVID-19

  • By author-avatar Servicing Solutions
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Andrew Coffey, our Vice President of Client Relations, discusses how we are helping our customers during these challenging times.

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April 15, 2020
Customer Service, Training & Development

Managing a Suddenly Remote Workforce

  • By author-avatar Servicing Solutions
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Like many businesses, Servicing Solutions became a remote workforce virtually overnight as a result of COVID-19. Thankfully, as a co...

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March 23, 2020
Company News

What Stay At Home Orders Mean For Call Centers

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Many states, including California, New York and Pennsylvania, have issued “Stay At Home” orders due to COVID-19, and this is something ...

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March 16, 2020
Company News, Compliance, Customer Service

What Robert Herjavec Learned From Being A Debt Collector

  • By author-avatar Servicing Solutions
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Robert Herjavec, of Shark Tank fame, recently published a blog post titled: "The Basics of Business: What I Learned as a Debt Collector...

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February 05, 2020
Remarketing, Technology

Consider your Remarketing Strategy in Light of Used Vehicle Market Fatigue

  • By author-avatar Servicing Solutions
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In a recent video commentary, KAR Global’s Chief Economist Tom Kontos reported that after seven months of consecutive average wholesale...

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January 22, 2020
Compliance, Customer Service

Why You Should Be Using Service Level Agreements

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Over the past 10 years, compliance has become an even more important consideration for companies in the auto finance industry. One of ...

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January 09, 2020
Company News, Customer Service

2020 – A Clear Picture or Cloudy Forecast?

  • By author-avatar Servicing Solutions
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During my thirty year tenure in sales, sales management and leadership with organizations like Xerox, MCI and Fox/Paramount, I have see...

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December 09, 2019
Company News

ABS Slowdown Expected As Year-End Approaches

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“As ABS volume has increased year over year, Auto Finance News is reporting a slow down to come as year-end approaches. Now is the time...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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