ABS Slowdown Expected As Year-End Approaches
“As ABS volume has increased year over year, Auto Finance News is reporting a slow down to come as year-end approaches. Now is the time...
December 09, 2019
News & Blog
October 01, 2019
Compliance Training: Make It Personal
I recently came across an article from The Association for Talent Development about Compliance Training. It does a great job of explai...
August 29, 2019
Harvard Business Review: Happy and Engaged Employees Lead to Customer-First Attitude
Harvard Business Review has published new research suggesting that if companies truly want to have a customer-first attitude, they need...
August 27, 2019
No, A.I. is not replacing all human call center workers
It’s no secret that the use of AI in call centers is a hot topic. In fact, we’ve been at the forefront of this discussion here at Serv...
August 26, 2019
Is your company ready for new CFPB collection call limitations?
The Consumer Finance Protection Bureau is ready to implement new regulations to limit the frequency of collection calls to consumers. ...
August 14, 2019
Servicing Solutions Included in Special Finance 175
Servicing Solutions is pleased to announce that we have been included in this year’s “Special Finance 175” from SubPrime Auto Finance N...
August 07, 2019
Innovation Is Shaping The Auto Industry
I recently took part in a panel discussion at the Automotive Intelligence Summit, a C-level meeting of the minds for executives at comp...
July 18, 2019
The Practical Uses of A.I. in Auto Loan Collections and Servicing
Sean Bennett, our Vice President of Business Technology, will headline a panel next week at the Automotive Intelligence Summit.
Titl...
July 09, 2019
Servicing Solutions Adds To Leadership Team with Addition of Paul Marquez as Vice President of Asset Recovery
Servicing Solutions has hired Paul Marquez, an executive with more than 20 years’ experience in the automotive finance industry, as Vic...
June 27, 2019
What Does Customer Obsession Mean To Us?
Our EVP of Sales & Marketing, Jeff Swisher, recently shared some examples of what real and genuine customer obsession (not just cus...