The Impact of A Relational BPO Partnership
Situation Analysis
ThunderRoad Financial is a premier indirect lender in the Powersports industry. Although the company was experien...
December 10, 2020
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November 30, 2020
What Type of Relationship Do You Want With a BPO?
In my last blog post, I outlined four fundamental considerations for selecting the right business process outsourcing (BPO) partner for...
November 16, 2020
Sean Bennett: Auto Remarketing 40 Under 40 Award Winner
We are excited to announce that our Vice President of Business Technology, Sean Bennett, has been included in Auto Remarketing’s annual...
October 29, 2020
What Covid Has Taught Us About Business Continuity Planning
The Covid-19 experience has certainly taught us all many lessons. Perhaps none more important than the need to have a Business Contin...
October 12, 2020
How To Choose the Right Outsourcing Partner
In my last blog post, “Is Outsourcing the Right Strategy for My Company?," I shared the most important points for a company to consider...
October 02, 2020
Is Outsourcing The Right Strategy For Your Company?
From the time outsourcing was formally identified as a business strategy in 1989—thanks to Eastman Kodak’s well-publicized deal with IB...
September 21, 2020
Servicing Solutions Partners with Conduent
Conduent Incorporated (Nasdaq: CNDT) today announced that Servicing Solutions has selected Conduent’s Loan Manager loan servicing appli...
August 26, 2020
Servicing Solutions Bolsters Leadership Team with Addition of Industry Veteran Andrew Yudin
We are pleased to announce the addition of Andrew Yudin as Senior Vice President of Sales and Marketing.
Andrew brings more than 20 ...
April 09, 2020
Converting Face-to-Face Training to Virtual Training On the Fly
Over the course of my career, I’ve been an advocate for ongoing employee development. In other words, I’ve always believed that traini...
August 29, 2019
Harvard Business Review: Happy and Engaged Employees Lead to Customer-First Attitude
Harvard Business Review has published new research suggesting that if companies truly want to have a customer-first attitude, they need...