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News & Blog

November 10, 2023
Training & Development

Interview: Andrew Coffey Discusses Employee Development

  • By author-avatar Adrian Frattini
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Leadership is an important responsibility that impacts many beyond those with the title. At face value, a leader (e.g., supervisor, shi...

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November 03, 2023
Training & Development, Uncategorized

Continuous Improvement: Applying Kaizen to Analysis in Loan Servicing and Beyond

  • By author-avatar Andrew Coffey
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In the world of managing oneself, people, and processes, one of the most effective methodologies for achieving continuous improvement i...

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October 27, 2023
Customer Experience

Using Gamification to Drive Results

  • By author-avatar Servicing Solutions
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As a trusted Business Process Outsourcing (BPO) Partner, Servicing Solutions caters to a wide variety of needs. At our core, we special...

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October 20, 2023
Company News

On the Road!

  • By author-avatar Servicing Solutions
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Next week, Del Meeks, Andrew Coffey, and Star Thomas will be attending the ABS East conference in Miami. We are excited to network with...

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October 13, 2023
Customer Experience

Compassion in a Transactional Space

  • By author-avatar Adrian Frattini
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The customer journey and the team that supports it often serve as the face or voice of a company. It is where customers interact direct...

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October 06, 2023
Auto Financing

Training to Nuanced Risk

  • By author-avatar Andrew Coffey
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Automobile and Powersport Vehicle financing are intricate domains. Borrower behaviors and economic realities combine to present countle...

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September 29, 2023
Company News

Our Commitment to Excellence, Innovation, and You

  • By author-avatar Servicing Solutions
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Navigating the lending and financial services sector requires vision, dexterity, and a partner adept at maneuvering through its intrica...

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September 22, 2023
Loan Servicing

Navigating the Future of Loan Servicing in 2023 and Beyond

  • By author-avatar Andrew Coffey
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The loan servicing industry is continuously changing, driven by technological advancements, shifting market dynamics, and changing cons...

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September 15, 2023
Auto Financing

The Role of Key Performance Indicators (KPIs) in Subprime Auto Loan Servicing

  • By author-avatar Servicing Solutions
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The importance of Key Performance Indicators (KPIs) cannot be overstated. They play a pivotal role in ensuring the effectiveness and ef...

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September 08, 2023
Backup Loan Servicing

Selecting the Right Backup Loan Servicing Partner

  • By author-avatar Andrew Coffey
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Amid the ever-shifting terrain of lending, one certainty persists: the unexpected can strike without warning. Whether prompted by unfor...

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Giving Back to the Community

In alignment with our ongoing commitment to community and environmental stewardship, Servicing Solutions hosted a meaningful Earth Day event this year at Bolsa Chica State Beach.

On a sunny California morning, employees from our local office teamed up with Surfrider Foundation North Orange County for a beach clean-up event to demonstrate our dedication to making a positive impact on the planet.

Feedback from employees suggests that the beach clean-up was well-received and provided a fulfilling way to give back to the community while fostering a culture of sustainability within the company.

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Servicing Solutions and its affiliated companies do not perform repossessions in any state, but contract with professional, fully vetted, and properly licensed (in states with licensure requirements) recovery agents.

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